Website Privacy Policy

19 October 2026 : Effective Date

Pay Set Limited (together with its affiliated companies – “Payset”, “Company”, “we”, “us”, “our”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors and users of our website (the “Site”). 

We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws, including, where applicable, the General Data Protection Regulation (“GDPR”), the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and other applicable data protection laws.

This Privacy Policy applies to personal data collected through the Site and through your interactions with us in connection with the Site. We may also collect and process personal data in connection with our products and services, which may be subject to additional or separate privacy notices. Where applicable, those notices will provide further information about how your personal data is processed in connection with the relevant product or service.

BY VISITING THE SITE, YOU ACKNOWLEDGE AND AGREE THAT YOUR PERSONAL INFORMATION WILL BE PROCESSED AS DESCRIBED IN THIS POLICY. YOUR USE OF THE SITE, AND ANY PRIVACY RELATED MATTERS ARISING FROM SUCH USE, ARE SUBJECT TO THIS POLICY.

1. Information We Collect About You

The type of information we collect from you depends on how you interact with our Site and may include:

• Information that you choose directly to share with us, either by entering it on our Site or provide it to us in any other way (such as when you contact us). This may include personal information such as your name, email address, phone number, company, location, and other information that may identify you, as well as any other information you choose to provide.
• Personal information that we collect automatically when you use the Site, from various sources and through various means, including cookies, web beacons, and other tracking technologies (collectively, “Cookies”). This may include search terms, browsing, viewing and clicking history, communications, traffic data, device information (including IP address), browser type and version, operating system type and version, and other information relating to how you interact with the Site and the services provided through it. As part of your use of the Site, we may share such Personal Information with third parties as further described in this Policy. This information may also be collected by using third-party data sources, including analytics and tracking, as well as other third parties who perform functions on our behalf or provide services to us, as further described below; and 
• information that we infer or generate from other information collected in accordance with this section. Such information will be collected on an aggregate or de-identified basis and will not be considered as “Personal Information”.
• Personal information that we receive from third parties, such as our partners, affiliates, and service providers, as well as from publicly available sources. We may use such information to offer services that we believe may be of interest to you, maintain the accuracy of our records, and provide and improve our services.

Please be aware that you are not legally required to provide us with any information and any information will be provided by you voluntarily and at your discretion. 

2. Third-Party Analytics and Tracking

Like most online services, we may use Cookies and other technologies to collect information when you visit our Site. Cookies are micro data files stored on your computer or smartphone in order to identify you and your past browsing information. They are used by most websites and pose no threat to your devices. These Cookies allow us to maintain, deliver, and improve our services on an ongoing basis and to provide users with a better experience, as well as to examine user preferences, better secure the services, identify technical issues, and monitor and improve the overall performance of the Site and services.

Most web browsers are set to accept Cookies by defaults. You can always opt out of the use of Cookies on our Site by following the instructions of your device preferences or by using your browser’s Cookie prevention add-ons or plugins. You can find more information of how to manage and remove Cookies at https://www.allaboutcookies.org/manage-cookies/. However, if you choose to disable Cookies, some features of our service or Site may not operate properly and your online experience may be limited.

We use Cookies to improve and protect your experience on the Site and to improve and enhance our services. We have carefully chosen these Cookies and third parties, and have taken steps to ensure that your privacy is protected and respected at all times.

3. How We Use Your Information 

We use the information, including personal data, alone or in combination with other information that we may collect about you, including information from third parties, for the following purposes that we consider in our legitimate interests:

• To provide you with the Site and with our services.
• To communicate with you (via email or other communication methods), including responding to your requests or inquiries.
• To better understand how users’ access and use our Site, both on an aggregated and individualised basis.
• To identify and prevent unauthorised or prohibited uses of the Site, viruses, frauds or violation of the Site’s Terms and Conditions, the Policy or any applicable law.
• To send you marketing communications including information on our products and services, if you gave your consent to such communication.
• We may share your information in any case of dispute, or legal proceeding of any kind, between you and us concerning the Site or your use thereof.

4. Legal Basis for Processing

• Provision of the Services: we collect and process your personal data to provide, maintain and improve our services and the Site; to develop new services and features for our users; 
• Legitimate interests: We process your personal data for our legitimate interests while applying appropriate safeguards that protect your privacy. Our legitimate interests may span things like detecting, preventing, or otherwise addressing fraud, abuse, security, usability, functionality, or technical issues with our services, protecting against harm to the rights, property, or safety of our properties, users, or the public as required or permitted by law; or enforcing legal claims, including investigation of potential violations of this Policy or defending against legal claims made by you or on your behalf.
• With your consent: We may ask for your consent to process your personal data for specific purposes, such as when you request certain information or services from us, or when you choose to subscribe to our marketing communications. You have the right to withdraw your consent at any time.
• Compliance with legal obligations: We may use your personal data in order to comply with any applicable laws and regulations, guidelines, industry standards, or other governmental authority; respond to or defend against legal proceedings brought against us or our affiliates; prevent fraud; or investigate violations, and enforce our policies, including but not limited to our Terms & Conditions.

5. How We Share Information We Collect

We may share the information we collect about you with third parties worldwide, as described below:

• Service providers and subcontractors. We may share information you provide with our service providers and subcontractors who assist us in operating the Site and providing our services, and who process such information on our behalf and in accordance with our instructions. We only share the information necessary for them to perform the relevant services. These service providers and subcontractors are contractually required to protect your personal information against unauthorised access, use, or disclosure.
• Legal proceedings and compliance. We may share your information with third parties where necessary in connection with any dispute or legal proceeding between you and us concerning the Site or your use of the Site, or where we believe that such disclosure is permitted or required by applicable law, regulation, or legal process.
• Business Transfers. If we are acquired by or merge with another company, if substantially all of our assets are transferred to another company, or in connection with a bankruptcy or similar proceeding, we may transfer the information we have collected from you to the relevant third party. You will have the opportunity to opt-out of any such transfer if, in our discretion, it will result in the handling of your information in a way that differs materially from this Policy.

We do not share your personal information with third parties for any other purpose.

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6. Third-Party Links

Our Site may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We do not exercise control over such third-party websites and are not responsible for the information practices of such third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.

7. Use of AI Technologies

We may use AI-powered chatbots and virtual assistants on our Site to provide customer support and respond to your enquiries. When you interact with these tools, we may process the information you provide, including the content of your messages and, where necessary, information relating to your account or use of our services.

We may use these interactions to provide and improve our customer support and comply with our legal and regulatory obligations. Such AI-powered tools may be provided by third-party service providers acting on our behalf, subject to appropriate contractual and data protection safeguards.

AI-generated responses may not always be accurate or complete. Where necessary, you may always request assistance from a member of our customer support team directly from the AI-powered chatbot or by sending an email to cs@payset.io.

8. Information Security

We have implemented commercially reasonable technical and organisational measures to protect the information we collect against loss, misuse, unauthorised access, disclosure, alteration, and destruction, in accordance with applicable laws and recognised industry practices. Please be aware that despite our best efforts, no data security measures can guarantee 100% security. While we strive to protect information transmitted on or through our Site, we cannot and do not guarantee the absolute security of any information you transmit on or through the Site, and you do so at your own risk. 

9. Storage and International Data Transfer

We may transfer your personal data to countries outside your country of residence, including countries that may not provide a level of data protection equivalent to that available in your country. Where we make such transfers, we will ensure that they are made in accordance with applicable data protection laws and subject to appropriate safeguards. These safeguards may include an adequacy decision, standard contractual clauses, or another legally recognised transfer mechanism, as applicable.

Personal data transferred to another country may be subject to access by law enforcement authorities, courts, tribunals, regulators, or other governmental authorities in accordance with the laws applicable in that country. We will take appropriate measures to ensure that any international transfer of personal data is conducted in accordance with applicable legal requirements.

10. Your Rights

You have certain rights under applicable data privacy laws in relation to your personal data. Depending on applicable law, you may have the right to: 

• Access and receive a copy of your personal information that we process.
• Rectify inaccurate personal information we have concerning you and to have incomplete personal information completed.
• Withdraw your consent to processing your personal data. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
• Receive a copy of the personal information that you provided to us, in a structured, commonly used, and machine-readable format. You have the right to transmit this data to another person or entity. 
• Request your personal information to be deleted (i) if it is no longer necessary for the purposes described in this Policy, (ii) should you decide to withdraw your consent where you gave it, (iii) should you identify that it would have been unlawfully processed, (iv) should we be under a legal obligation to erase it to comply with applicable data protection laws, provided we are not under a legal obligation to keep it;
• File a complaint about our use of your personal information with the data privacy authority of the country in which you live. If you have a complaint about our data practices, we hope that you’ll reach out to us first, so we have a chance to address your concerns. 

When you contact us, we reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with information that you have asked for, we will explain the reason.

11. Data Retention

The data is only kept for the time necessary for the purpose for which it was collected. If you request that we remove your personal information, we will delete any content containing your personal data from our services within a reasonable amount of time, subject to our legal obligations to retain such personal data.

12. What about children on our Site?

Our Site is not designed for persons under 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.

13. Job Candidates

Payset welcomes and encourages all qualified candidates (“Candidates”) to apply to any open positions posted on our Site, LinkedIn, or any other social networking platforms, by sending us contact details and CV (“Candidate Information”). We are committed to keeping Candidate Information private and use it solely for our internal recruitment purposes (including identifying Candidates, evaluating their applications, making hiring and employment decisions, and contacting Candidates by phone or in writing).

Please note that Payset may retain Candidate Information submitted to it even after the applied position has been filled or closed for a reasonable time period. This is done (i) so we could re-consider Candidates for other positions and opportunities at Payset or our affiliated companies; (ii) use their Candidate Information as reference for future applications submitted by them; (iii) in case the Candidate is hired, for additional employment and business purposes related to their work. For more information about our Candidates’ privacy policy, please visit the following link: Privacy Policy – Careers. If You previously submitted your Candidate Information to Payset, and wish to access it, update it, or request its deletion from our systems, please contact Payset’s customer support at cs@payset.io or Payset’s DPO at dpo@payset.io.

14. Contact Us

You may contact us with any questions or comments by contacting our customer support at cs@payset.io.

Data Protection Officer. Payset has appointed a Data Protection Officer (“DPO”) responsible for monitoring and advising on the Payset’s ongoing compliance with applicable data protection laws and acting as a point of contact for data subjects and data protection supervisory authorities on privacy and data protection matters. Our DPO may be contacted at dpo@payset.io.

15. Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site.