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FCA Matters: Why You Shouldn’t Settle for Subpar Security and Compliance

Mar 3, 2025

4 min. read

James Irwin

James Irwin

Author

Finding a secure and compliant financial service provider is important to your peace of mind. Here’s how UK customers can choose a service that operates in line with the FCA — and goes beyond the bare minimum.

Key Takeaways

  • The FCA oversees many financial companies that operate in the UK 
  • As a regulator, the FCA has several roles, but it primarily ensures that companies operate in a compliant manner
  • It also sets regulations to protect consumers and offers various resources
  • Consumers should look for services that meet and exceed FCA standards 

What is the FCA?

The Financial Conduct Authority (FCA) is a UK financial regulator. It operates independently of the UK government but is accountable to the Treasury and Parliament.

It is one of three entities established through the Financial Services Act 2012. That act also abolished the existing Financial Services Authority (FSA), in part due to its poor handling of the 2008 financial crisis, and reassigned its regulatory roles. 

Over a decade later, the FCA has acquired significant oversight over the UK financial sector. It monitors about 58,000 businesses as of 2025. 

What Does the FCA Do?

The FCA ensures that financial companies comply with rules and regulations. 

More broadly, the FCA has three missions: it’s responsible for protecting consumers, stabilizing financial markets, and promoting competition between financial firms.

The FCA sets regulations that protect consumers. It additionally serves and informs consumers through a variety of resources, including databases of registered companies, warning lists, complaint submission tools, and educational resources.

The FCA engages with the financial sector directly — including by monitoring ads and promotions for accuracy, issuing fines and confiscating funds, filing criminal charges in cases of fraud, and introducing new rules for financial firms.

How Payset Complies With the FCA

Payset is regulated by the FCA as an authorized electronic money institution (EMI). Our FCA reference number is 900920.

That means you can look us up on the FCA registry and find out:

  • What we’re allowed to offer in the UK and other regions
  • Restrictions on our activities and operations
  • Customer protections and support 
  • How you can issue a complaint to us directly
  • How you can issue a complaint to other UK agencies

Safeguarding Protections

Our FCA registry entry additionally refers to our safeguarding policy.

Safeguarding means that we segregate 100% of customer funds from our business operation funds. This does not provide the same guarantee as insurance does, but it helps customers recover funds in the case of company failure.

It’s an alternative to insurance that’s permitted under the relevant UK legislation.

You can see our full safeguarding policy here, or you can read the FCA’s general information on safeguarding and user protections.

Our Compliance and Security Efforts

Payset isn’t just compliant with the FCA. We take additional steps to stay in good standing with regulators and the rest of the industry. Here are a few of our strategies:

  • KYC/KYB during registration: When you sign up for a Payset account, you’ll need to provide us with documentation related to you or your business.
  • Extra documentation for each transaction:  When you make a transaction with a new counterparty, we’ll ask you for supporting documentation. This helps us maintain full compliance with banking partners and regulators.
  • Fraud and scam prevention: Our anti-fraud team is ready to respond to unauthorized account access. We ask users to report all fraud and suspicious activity immediately through our reporting process.
  • GDPR compliance: Payset complies with GDPR privacy rules that give you greater control over your personal data and information.
  • Account protection: Your account is password-protected and has optional two-factor authentication (2FA) to guard against unauthorized access.

If You’re Outside of the UK

The FCA is primarily concerned with the UK but cooperates with other jurisdictions.

That means it also describes how Payset can operate in the European Economic Area (EEA).

Apart from that, Payset allows users to send or receive funds to/from more than 180 countries. To find out immediately whether Payset supports transfers to/from a particular country, see our permitted jurisdictions and the list of countries you can send funds to.

Ready for an Account?

Our extensive compliance efforts at Payset put us in good standing — but they also benefit you as a customer. You can rest assured that we provide safe, secure, and reliable service through maximum security and compliance.

With Payset, you can send, receive, and exchange up to 38 currencies in over 180 countries. Enjoy affordable fees, fast transaction times, real-time exchange rates, and more.

A UK multi-currency account can streamline how you manage your finances. Whether for business or personal use, a multi-currency account provides you with added freedom and flexibility and removes barriers to payments and transfer methods.

Here is everything you need to know about UK multi-currency accounts.

A Payset UK multi-currency account is a single account with which you can hold, send, and receive funds in up to 38 currencies. This allows business or personal account holders to save endless time and money on foreign exchange, and money transfers, which from a traditional bank account would be far more expensive and slow.

From your personal UK-based IBAN account, you can transfer money to bank accounts around the world as well as send and receive free and instant transfers to and from other Payset clients. You can send funds using a diverse network of payment networks, including SWIFT, SEPA, Target2, Faster Payments, CHAPS, and more.

When you exchange funds from one currency to another, there are no margins added to our exchange rates and the fees are clearly displayed before you click send. If you, for example, work with multiple currencies, make purchases in other countries, travel frequently, invest in foreign currencies, pay staff in other countries, or receive payments in other currencies, a multi-currency account can save you time, money, and work compared to a traditional bank account.

There are lots of banking institutions and financial services that will aid you in opening a multi-currency account. Often they can allow you to convert and transfer a considerable number of currencies.

Before you open a UK multi-currency account with any platform or service, make sure you have explored all of the different options available to you and have found the best type of account to suit your financial needs.

How Does a UK Multi-Currency Account Work?

A UK multi-currency account works in the same way as a standard bank account or electronic wallet. Although the services provided will change depending on where you choose to open your account and who you choose to open the account with, all multi-currency accounts should allow you to:

In the same way that fees can occur with a standard bank account you may run into additional charges with a UK multi-currency account.

You could be charged for a number of actions including; making withdrawals, account opening and closure fees, transfer fees, and more.

The frequency or amount of these charges will often vary and if you ask your banking agency they will usually be able to tell you exactly how much you will be charged and which services you will be charged for before you open your account.

Alternative Options to Consider Before Opening a UK Multi-Currency Account

There are many alternatives to opening a UK multi-currency account. For example, there are also money transfer services and online electronic wallets such as Payset that allow you to send your money in over 34 currencies without the need for a UK multi-currency account. You can start sending money across the globe or in person today using your existing bank account.

Frequently asked questions

Types of UK Multi-Currency Accounts

  • Multi-currency IBAN accounts
  • Personal multi-currency accounts
  • Multi-currency accounts for business
  • Multi-currency cash passports
  • Multi-currency wallets

Information contained in this publication is provided for general education and information purposes only and should not be construed as legal, tax, investment or other professional advice or recommendation, or an offer of, or solicitation for, any transactions or any other actions (or refraining therefrom); This material has been prepared without taking into account any particular recipient’s financial objectives or situation. We make no warranty, guarantee or representation, whether express or implied, as to the completeness or accuracy of the information contained herein or fitness thereof for a particular purpose; Use of images and symbols is made for illustrative purposes only and does not constitute a recommendation or advice to take or refraining from any action; Use of brand logos does not necessarily imply a contractual relationship between us and the entities owning the logos, nor does it represent an endorsement of any such entity by Pay Set Limited, or vice versa; Market information is made available to you only as a service, and we do not endorse or approve it; Any reference to past performance, predicted returns, or likelihood performance scenarios may not reflect actual future performance and certainly do not guarantee future outcomes.

Payset is your global payments solution

Send and receive funds in 34 currencies via local and international payment networks around the world from one online dashboard.

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