Payset prespective
December 29, 2022

Happy New Year! Our Ten Proudest Accomplishments of 2022

Twenty-twenty-two was an incredible year for Payset, our best yet.‍ We worked extensively to expand our services this year, welcoming many new partners and clients to the Payset family. 

These are our ten proudest achievements of 2022.

Top Ten Payset Accomplishments of 2022

1. Our Partnership with Thought Machine

In November, we announced the launch of our new payment platform, running on core banking technology from Thought Machine, a cloud-native banking technology company based in London. 

The partnership with Thought Machine will dramatically improve every aspect of our platform and our user experience, allowing us to offer enhanced Open Banking capabilities, faster transaction processing, budget management, and much more.

2. Expansion to Israel

Thanks to new fintech-friendly regulations that allow UK-based firms to operate in the country, Payset began to accept customers in Israel this October. Since then, we have seen incredible growth and promise in the region.

3. £1 Billion in Transactions 

Payset achieved high transaction volumes in 2022. We moved over £1 billion through more than 200,000 client transactions. Everything is in place to help our clients move much greater amounts in the coming year.

4. We Doubled Our Team

We more than doubled Payset’s team from 23 to 57 this year. In early 2023, we will increase our workforce by an additional 70%, which will help us provide improved customer support through a new dedicated customer success team and facilitate our expansion into the EU through our new Danish EMI.

5. Licensing in Denmark

This year, Payset Group applied for an EMI license in Denmark to provide our services in the EU. The application should be finalized in the first quarter of 2023. This license will be a major step forward in Payset’s growth and expansion beyond the UK.

6. Our Partnership with Banking Circle 

Payset partnered with Banking Circle, an online banking platform. This partnership allowed us to offer enhanced multi-currency accounts and currency exchange features to our customers.

7. Expanded Customer Support

Payset has introduced new ways for customers to reach out for support. We launched a multi-channel customer support system for clients (Email, Phone, Chat, and WhatsApp).

8. New Help Center

We introduced an intuitive and comprehensive new knowledge base (FAQ)  for customers to get quick answers to common queries.

9. Improved Security  

We are in the process of integrating a new security infrastructure to prevent fraud more effectively. We will now use A.I. and machine learning in addition to manual processes to ensure that all transactions are more thoroughly authenticated than ever before.

10. Faster Transaction Processing

We greatly improved our transaction processing capacity in 2022. We’ll make even more improvements in this area in 2023 as we rebuild our systems from the ground up. 

Read on to find out more.

What’s Next? 2023 Will Be a Breakthrough Year for Payset

Payset will be transformed in 2023 as we introduce a new fully-redesigned payments platform. 

  • In May 2023, we will begin onboarding clients to the new system. 
  • In June 2023, our full new client app will be available.
  • Also in June, we will introduce new products and services including debit cards, budget management tools, and more.

What the New Payset platform Will Mean For You

Our revamped platform will provide multiple improvements including:

  • Faster account setup 
  • Support for a greater number of currencies
  • Better rates
  • A more extensive list of banking partners
  • Far superior transaction monitoring, smoother, faster transactions
  • New services like debit cards, budget management tools
  • Better customer experience and service (a new dedicated customer success team, more communication channels, including email, phone, chat, and WhatsApp, as well as Facebook, Telegram, and more)
  • Many automated processes, which will mean faster transactions, instant currency conversions, and more
  • Cloud-based services such as AWS and micro-services architecture to further improve efficiency
  • Artificial intelligence (AI) and machine learning to inform users of unusual account activity and prevent fraud

We hope that our existing customers will be pleased with the result of these advancements, and we look forward to inviting many new users to join Payset this coming year.

Onward and upward.

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Frequently asked questions

What is a multi-currency account/virtual IBAN?

A Payset multi-currency account allows you to receive money in 34 different currencies and send money in up to 38 currencies, all within the same account.

You can deposit and withdraw funds, convert currencies at competitive exchange rates, and hold your chosen currencies to capitalize on market movements.

A Payset multi-currency account allows startups and business owners to receive payments from clients virtually anywhere in the world and pay suppliers, staff, and contractors quickly and affordably in their chosen currency.

  • Funds can be deposited and withdrawn from the account for a small fee.
  • Account holders can send and receive money with other Payset users for free.
  • Depending on your region, you can use various payment networks from your Payset account, including SWIFT, SEPA, ACH, Fedwire, Faster Payments, BACS, and CHAPS. 
  • Once you register an account, you will be provided with a Virtual IBAN (International Bank Account Number), which makes all of these transfers easy.
  • We provide you with local payments and collections. For example, transactions in USD, EUR, CAD, and GBP are processed through the local payment networks, which is far cheaper and takes minutes as opposed to days

Are there limits on the amount of money I can send and receive?

No, there are no transaction limits on Payset multi-currency accounts.

However, higher-volume transactions may require additional anti-fraud verification. If you plan to make a large transaction, contact us in advance to avoid verification delays.

How is Payset regulated?

Payset is regulated as an authorized Electronic Money Institution by the UK Financial Conduct Authority. Our activities are also regulated by the Payment Services Regulation 2017 and the Electronic Money Regulation 2011 (SI 2011/99).

How do I send money from my account?

Once you have opened your verified IBAN account and added money to a balance, transferring funds is simple.

Simply log in into your account and add a beneficiary, then simply “make a transfer” in your preferred currency to that beneficiary.

Information contained in this publication is provided for general education and information purposes only and should not be construed as legal, tax, investment or other professional advice or recommendation, or an offer of, or solicitation for, any transactions or any other actions (or refraining therefrom); This material has been prepared without taking into account any particular recipient’s financial objectives or situation. We make no warranty, guarantee or representation, whether express or implied, as to the completeness or accuracy of the information contained herein or fitness thereof for a particular purpose; Use of images and symbols is made for illustrative purposes only and does not constitute a recommendation or advice to take or refraining from any action; Use of brand logos does not necessarily imply a contractual relationship between us and the entities owning the logos, nor does it represent an endorsement of any such entity by Pay Set Limited, or vice versa; Market information is made available to you only as a service, and we do not endorse or approve it; Any reference to past performance, predicted returns, or likelihood performance scenarios may not reflect actual future performance and certainly do not guarantee future outcomes.

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I wanted to express my appreciation for the successful cooperation between my firm and Payset. I would like to point out in particular the professionalism, the manner in which requests are handled, the quick response time and the satisfaction of the clients. I strongly believes that we will continue to move forward and create many collaborations in the future

Asaf and the team
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The experience of using PaySet account was really interesting. It is one of the most ergonomic systems I have ever used. Support provided is fast and enquires are resolved in no time. I am very satisfied for using this account! Keep going guys!

Christina Loizou
Accountant at Lytria
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Through our experience with Payset we are happy to say the services provided were accommodated to our needs perfectly and were performed professionally. The support and customer care is fast and efficient, no question or request is left unanswered or unresolved. 10/10

Payments and Risk Manager, CanadaP LTD
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For the past year, we have worked hand in hand with Payset Limited to assist us with numerous payments related services. At no one time have they failed me, and they have always been on time, making them one of our top reliable business partners.

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