A Better, Faster Way to Contact Payset
As part of our continual efforts to improve our services, we’ve launched a new chat function that allows you to contact us much more easily.
We at Payset are constantly striving to streamline our processes in order to provide our clients with the best service possible. Customer service is a key component of the Payset experience, and we understand that direct access to our account success professionals is important.
That’s why we’ve launched a new chat feature that makes it easier to contact us at your convenience. Here's how you can quickly reach a Payset team member:
- Click on the chat button at the bottom right-hand side of the page.
- Choose to speak to us via web chat, WhatsApp, or email. Just click on the icon of your preferred option at the bottom of the chat box.
- Start your conversation with us.
And voilà! It's that easy to chat with a Sales or Support team member. We'll be adding additional communications channels in the future, so stay tuned. As always, feel free to contact us anytime with your questions, comments, or concerns. Our virtual door is open.
We make cross-border banking easy, affordable, and secure. Choosing Payset for your multi-currency account means choosing personal service, advanced security, and modern convenience.
Frequently asked questions
What is a multi-currency account/virtual IBAN?
A Payset multi-currency account allows you to receive money in 34 different currencies and send money in up to 38 currencies, all within the same account.
You can deposit and withdraw funds, convert currencies at competitive exchange rates, and hold your chosen currencies to capitalize on market movements.
A Payset multi-currency account allows startups and business owners to receive payments from clients virtually anywhere in the world and pay suppliers, staff, and contractors quickly and affordably in their chosen currency.
- Funds can be deposited and withdrawn from the account for a small fee.
- Account holders can send and receive money with other Payset users for free.
- Depending on your region, you can use various payment networks from your Payset account, including SWIFT, SEPA, ACH, Fedwire, Faster Payments, BACS, and CHAPS.
- Once you register an account, you will be provided with a Virtual IBAN (International Bank Account Number), which makes all of these transfers easy.
- We provide you with local payments and collections. For example, transactions in USD, EUR, CAD, and GBP are processed through the local payment networks, which is far cheaper and takes minutes as opposed to days
Are there limits on the amount of money I can send and receive?
No, there are no transaction limits on Payset multi-currency accounts.
However, higher-volume transactions may require additional anti-fraud verification. If you plan to make a large transaction, contact us in advance to avoid verification delays.
How is Payset regulated?
Payset allows you to receive payments in 34 currencies. You can send payments from your account in 38 currencies. For more details, check our payment guide.
How do I add money to my account?
How do I send money from my account?
Once you have opened your verified IBAN account and added money to a balance, transferring funds is simple.
Simply log in into your account and add a beneficiary, then simply “make a transfer” in your preferred currency to that beneficiary.
Types of Multi-Currency Accounts
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